PRIVACY POLICY
Responsible: Home Office Delivery Services, S.L. - CIF: B98648470 Postal address: C/ Del Matalafers Nº29 - Ribarroja del Turia 46394 Valencia.
On behalf of the company we process the information you provide in order to provide you with the requested service and invoice you for it. Explicit consent is the legitimation for the processing of your data. Your data will form part of our database for the time necessary to fulfil the service or legal provisions.
Recipients: Data will not be passed on to third parties except in cases where there is a legal obligation.
Rights: You can revoke your consent and exercise your rights to access, rectify, oppose, limit, carry and delete data with the data controller.
In order to protect individual rights, especially in relation to automated processing and in order to be transparent with the User, HOME OFFICE DELIVERY SERVICES, S.L. (hereinafter referred to as hods) has established a policy setting out all such processing, the purposes of such processing, the legitimacy of such processing and also the tools available to the User to enable him or her to exercise his or her rights.
Browsing this website implies full acceptance of the following provisions and conditions of use.
The use of cookies is accepted.
If you do not agree, please send an e-mail to hods@hods.eu.
The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is no other version to replace it.
Users who provide personal data through this website are informed of their inclusion in the files of hods. The OWNER is obliged to keep a record of the processing of such data, which must be kept up to date.
For further information on the protection of personal data we invite you to consult the website of the AEPD (Spanish Data Protection Agency) https://www.agpd.es/portalwebAGPD/index-ides-idphp.php.
Data collection
Your data is collected by the OWNER.
Personal data refers to all information relating to an identified or identifiable natural person (data subject). An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number (DNI, NIF, NIE, passport).
For what purpose are your personal data processed?
The purpose of the processing of personal data that may be collected is to use them primarily by the OWNER for the management of its relationship with you, to be able to offer you products and services in accordance with your interests, to improve your user experience and, where appropriate, to process your requests, requests or orders.
A commercial profile will be created based on the information you provide. No automated decisions will be made on the basis of this profile.
The data provided will be kept for as long as the commercial relationship is maintained, provided that the interested party does not request its deletion, or for the years necessary to comply with legal obligations.
They will be recorded in the customer file and their processing will be recorded in the processing register to be kept by the OWNER.
What is the legal basis for processing your data?
The legal basis for the processing of your personal data is:
- The correct execution or fulfilment of the provision of the service.
- The legitimate interest of the OWNER.
To which recipients will the data be communicated?
The User's personal data may eventually be communicated to third parties related to the OWNER by contract for the performance of the tasks necessary for the management of his account as a customer and without his having to give his authorisation.
Also when communications have to be made to the authorities in the event that the User has carried out actions contrary to the Law or has not complied with the content of the legal notice.
The User's data may be communicated to other companies in the group, if any, for internal administrative purposes that may involve the processing of such data.
When certain data are mandatory in order to access specific functionalities of the website, the OWNER shall indicate this mandatory nature at the time of collecting the User's data.
User rights
Users are informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to limit the processing of personal data concerning him/her, the right to erasure of personal data transmitted to the data controller and the right to the portability of his/her data.
The user has the possibility of lodging a complaint with the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community, when he/she has not obtained a satisfactory solution in the exercise of his/her rights by writing to the same.
Unless the User objects, by sending an email to the email address hods@hods.eu, their data may be used, where appropriate, if necessary, for sending commercial information from hods.
The data provided will be kept for as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.
The User is responsible for the accuracy of the information provided through this website, and is responsible for the accuracy of all the data provided and will keep it updated to reflect a real situation, being responsible for any false or inaccurate information provided and for any damage, inconvenience and problems that may be caused to hods or third parties.
This information will be kept and managed with due confidentiality, applying the necessary computer security measures to prevent access to or improper use of your data, its manipulation, deterioration or loss.
However, the User must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, this information could be collected without your consent and processed by unauthorised third parties. hods declines any responsibility for the consequences of these acts for the User, if he/she voluntarily published the information.
You may access and exercise these rights by sending a written and signed request to the hods registered office at the bottom of this page, enclosing a photocopy of your ID card or equivalent document.
The request may also be sent using the contact form on this site.
For your information, please note that the Data Protection Officer is hods.
These rights will be dealt with within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires. This is without prejudice to the duty to retain certain data under the legal terms and until the possible liabilities arising from a possible processing, or, where appropriate, from a contractual relationship, expire.